Seamless OTC Payments at Your POS

Empower your shoppers to check balances and pay with Healthy Benefits+ OTC funds instantly. Our seamless integration validates eligible items and coupons in real-time, reducing checkout friction and boosting sales of wellness products.

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Healthy Benefits + OTC Integration for Independent Retailers

Accept OTC benefits seamlessly at your POS — with real-time balance checks, coupon validation, and secure payment processing.

Empower your shoppers to use their Healthy Benefits+ OTC funds quickly and easily while reducing friction at checkout. Shopper Direct’s OTC integration connects your POS system, loyalty platform, and Shopper Direct API to deliver instant balance inquiries, coupon application, and validated OTC payments.

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A Frictionless OTC Experience for Customers & Cashiers

Independent retailers can now offer the same OTC payment convenience as national chains — without infrastructure changes or operational disruption.

What Shoppers Can Do at Your Store

Check Healthy Benefits+ OTC balance instantly

Apply eligible OTC coupons at checkout

Pay using OTC funds just like a debit card

Redeem promotions tied to loyalty programs

Use self-order kiosks for OTC-eligible items (optional upgrade)

How the OTC Integration Works (Simple API-Driven Flow)

Shopper Direct connects your POS system with the Healthy Benefits+ platform through our secure API. Here’s how the process works:

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Real-Time Balance Inquiry

POS → Shopper Direct API
When a customer asks for their OTC balance, the cashier or POS system sends a request directly to the Shopper Direct API.

The API instantly retrieves:

  • Available OTC balance
  • Eligible product categories
  • Coupon or promotional credits tied to the card
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OTC Coupon Application

Before payment, the system checks:

 

  • Which basket items qualify
  • Available OTC coupons or credits
  • Loyalty-triggered OTC promotions


POS → Shopper Direct API → Shopper Loyalty Platform

The integration ensures coupons apply automatically, removing guesswork for cashiers and customers.


Benefits for Retailers

  • Faster checkout
  • Fewer cashier errors
  • No need to manually validate OTC coupons
  • Higher shopper satisfaction
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OTC Payment Processing

POS → Shopper Direct API → Solutran → POS

  1. When a customer pays using OTC funds:
  2. POS sends full basket details to Shopper Direct API
  3. Shopper Direct securely forwards the transaction to Solutran
  4. Solutran validates the payment
  5. Shopper Direct returns a confirmation to the POS
  6. Receipt is printed and the transaction is complete


Why Retailers Love This Integration

  • No special hardware required
  • Works with any POS system
  • Fully PCI-secure
  • Instant OTC approval or decline
  • Seamless experience for shoppers & staff

Designed for Independent Retailers of All Sizes

Whether you operate a:

  • Neighborhood grocery store
  • Convenience store
  • Dollar or discount store
  • Local health & wellness shop
  • Pharmacy or mini-pharmacy
  • Specialty retailer with OTC items


Shopper Direct’s OTC integration fits your environment without disrupting your current POS or operations.

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Optional Cross-Service Enhancements

Use your OTC integration alongside other Shopper Direct solutions:

LED Window Displays

Highlight OTC-eligible items, vitamins, supplements, and weekly specials right in your storefront.

In-Store Radio

Play targeted OTC messaging, promotional reminders, and wellness campaigns.

Digital Signage

Show OTC-eligible promotions, seasonal health items, and senior-focused offers.

Self-Order Kiosks

Let shoppers order OTC-eligible items or check their balance independently.

Mobile Loyalty App

Send OTC reminders, product recommendations, and digital coupons directly to shopper phones.

Business Benefits for Independent Stores

Increase Sales & Basket Size

OTC shoppers tend to purchase:

  • Higher-margin wellness products
  • Vitamins & supplements
  • Personal care items
  • Health-related seasonal items

Improve Checkout Efficiency

Cashiers don’t need to manually check eligibility — the API handles everything.

Build Customer Loyalty

Shoppers are more likely to return where their OTC benefits are easy to use and understand.

Differentiate From Competitors

Offer the same seamless OTC experience shoppers expect from national chains.

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Ready to Accept Healthy Benefits+ OTC in Your Store?

Give your customers a smoother payment experience while improving loyalty, basket size, and checkout speed.

Schedule A Demo

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